Event Management

Event Management supports the recording, monitoring, management and reporting of events that negatively impact a business, such as incidents, breaches, conflicts of interest, or complaints requiring resolution to minimise impact.

Capability includes enhanced event reporting, status management, time-to-resolve reporting, and grouping of associated incidents.

Organisations can manage their own event classifications, categories, as well as action and event types. Other primary functions include:

  • Event recording and approval
  • Assigning of various risk categories, consequence, cause etc.
  • Recording event type and class
  • Status management
  • Action management by type
  • Event resolution management

Rules associated with action types and statuses can be applied during the life-cycle of the event to ensure efficient action management.

Operational Management | Hub